Frequently Asked Questions
1. What warranty can I receive?
BlitzWolf has a standard 18 Month warranty on most items.
2. Is my device compatible with Power3S?
Power3S is designed to operate safely with both old and new devices, if you device is not fast charger compatible our unique USB ports will adjust the output and act as a standard charger.
3. Where Can I download the BlitzWolf shutter app for my ultimate selfie stick.
Finding our app is easy, on your Smartphone jump onto the Apple AppStore or Android Play Store and search for “BlitzWolf Shutter”.
4. How many times will a powerbank charge my device?
Our powerbanks state the capacity of the internal battery and do not reflect the actual output. Due to conversion loss and voltage changes the actual output of a 10,000mAh 3.7V powerbank is around 5920mAh at 5V. Based on this, you can reasonably expect a 10,000mAh powerbank to charge a 2000mAh smartphone almost 3 times completely.
Contact Us
If there are any questions or problems with our products, please contact us.
Email:
Buy from BlitzWolf official website: [email protected]
Buy from Banggood: [email protected]
Wholesale and Distributor Contact: [email protected]
If you are needing a large quantity of our products or want to become a distributor we would love to partner with you, contact our wholesale team to get the latest bulk pricing and for more information about partnering.
Email Reply Time: 9am to 6pm, From Monday to Friday(Hong Kong time zone).
We look forward to responding to your inquiry within 24 hours of the business day.
Tips: Any issues about the order please email with your order number and website where you purchased, this will help process faster.
Telephone:
852 81916599
Telephone Reply Time: 9am to 6pm, From Monday to Friday(Hong Kong time zone).
Business Information
Company: TONG DE LIMITED
Address: Palm Grove House,P.O.Box 438,Road Town,Tortola,British Virgin Islands
Please note that this is NOT a return address.
